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What you may not know about online therapy companies

by Pauline Wallin, Ph.D. | Aug 19, 2018 | Business matters, Ethics, therapy

Recently, after complaints from several of its members, the American Psychological Association abruptly canceled advertising from a web-based therapy platform, TalkSpace. Psychologist Todd Essig, Ph.D. has written several articles (the latest is here) critical of the...

When a Client Asks You to Write a Letter

by Pauline Wallin, Ph.D. | Apr 27, 2018 | Business matters, Ethics and Regulations, therapy

Suppose a current or former client asks you to write a letter on their behalf when they need special accommodations, an excuse from work, character reference, and the like. From their perspective, since you have in-depth knowledge about them, you're the logical person...

Exploring clients’ pop culture interests can enhance therapy

by Pauline Wallin, Ph.D. | Oct 25, 2015 | therapy

It was my second session with a young woman in her early 20s. I had my intake notes which contained the usual information about symptoms, family history, relationships, etc. We were just following up on the previous session's details, when I noticed the t-shirt she...

When a client asks for reading material…

by Pauline Wallin, Ph.D. | May 7, 2015 | Research, searching, therapy

Occasionally during a therapy session a client asks for reading material. If I can't think of a specific resource at the moment, I'll grab my laptop or tablet to quickly search online. It usually takes no more than a minute or two to find relevant and reliable...

Use Quotations to Strengthen Your Message

by Pauline Wallin, Ph.D. | Oct 2, 2014 | Blogging, Presentations, Public education, therapy, Web content, Writing

"Have you ever observed that we pay much more attention to a wise passage when it is quoted, than when we read it in the original author?" ~Philip Gilbert Hamerton, The Intellectual Life, 1873  Using quotes from literature and other sources can help you deliver your...

How to Increase Word of Mouth Referrals

by Pauline Wallin, Ph.D. | May 14, 2014 | Marketing, therapy

How do your patients or clients find you? If you are doing a good job of marketing your practice, people will find you through various routes, both online and offline. One of the most effective is via word of mouth. Word-of-mouth referrals are personal...
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