New Service for TPI members: TPI Answer Desk
When all you need is a brief answer to a specific question
Since its founding in 2011, TPI has provided practical and ethical business guidance to mental health clinicians in private practice. In addition to presenting CE workshops and webinars, we have consulted with colleagues via phone - in groups and individually, ranging from a few minutes to a few hours.
We are now pleased to announce - for a limited time - an additional consultation service for our members: the TPI Answer Desk. This will enable you to get many of your practice-related questions answered via email, to read at your convenience. Simply fill out a brief form here, and receive the answer in your inbox.
The Answer Desk is most suited for questions that lend themselves to clear-cut answers, such as when you are looking for specific information, or when you need some quick input for an upcoming decision. If you’re not sure about the scope of your question, fill in the form anyway; if we can’t answer it simply, we’ll let you know.
FAQS ABOUT THE TPI ANSWER DESK
Is the TPI Answer Desk available to non-members?
No. The Answer Desk is currently a TPI members-only benefit.
What is the fee for the TPI Answer Desk?
This service is free with your TPI membership.
How do I submit a question to the Answer Desk?
Submit your question on a form that you will find here. Be as specific as possible, in order to ensure that we understand your question and can provide an answer that is relevant and useful to you. We’ll also make sure to match you with a practice consultant who has that particular area expertise.
What types of questions can I submit to the Answer Desk?
The TPI Answer Desk is for focused questions that require minimal discussion or follow up. For example:
- I want to hire another clinician. Should I set them up as an employee or independent contractor?
- I am new to practice, should I set my practice up as an LLC? PLLC? S Corp?
- If I go on vacation in another state, can I still see my clients via telehealth during that time?
- I received a subpoena from an attorney for client records. What should I do?
- I have a telehealth practice, but need physical office space occasionally. Where can I find short-term rental spaces?
- What areas should be addressed in my Informed Consent document?
How soon can I expect an answer to my question?
We aim to reply within 2 business days. You will often hear back from us sooner than that.
What if I have a follow-up question?
Simply reply within the email thread, and we’ll answer your follow-up question as soon as we can.
What if my simple question turns out to be more complex than I anticipated?
That sometimes happens! We will let you know, and then recommend moving the discussion to a phone call, which will be more suited to discussing factors and nuances that you may not have considered.
The phone consultation included with your TPI membership can be used for this purpose. You can also join one of our group conference calls and/or schedule a phone or Zoom call with a TPI consultant at your discounted member rate.
How many times per week or per month can I use the TPI Answer Desk?
There is no limit to the number of times you can use it, as long as your TPI membership is current.
If your question is more complex, or if you are facing a major decision about your practice, phone consultation would be more effective than email. You can phone into our free group conference calls, or schedule an individual consultation, using the free consultation time included with your membership. If you have already used this time, additional consultation is available at your discounted member rate.
Are my communications kept confidential?
When you submit your question to TPI, all of our practice consultants will have access to the information in the online form. This is necessary so that your question is answered by the consultant who is most knowledgeable in that area. However, except as required by law, none of your correspondence with TPI will be shared outside of TPI.
Also, we will be tabulating statistical data on the types of questions asked, so that we can better address the needs of mental health clinicians. This data will be aggregated, such that no individual will be identified.
Have other questions about the TPI Answer Desk?
Shoot us an email: support@thepracticeinstitute.com
Disclaimer: TPI expressly disclaims any and all liability for the direct, indirect or any other damages arising out of the use of or the reliance on the information shared via the TPI Answer Desk. The information that you receive in response to your TPI Answer Desk query is intended to provide a brief answer to a specific question. It may not be comprehensive or completely accurate. Your TPI Answer Desk response does not provide legal or accounting advice and it does not provide specific advice that would come from meeting with a risk management professional. Any third-party material or third-party website referenced in your TPI Answer Desk response does not necessarily reflect the opinions or policies of TPI. TPI assumes no responsibility or liability for the accuracy or completeness of the content contained in third-party materials or on third-party websites, that may, from time to time, be referenced in your TPI Answer Desk response. Any action that you take or do not take, and the consequences thereof, are done so on your own accord and you agree to hold TPI harmless from the use of any information contained in your TPI Answer Desk response.