Jan 5, 2019 | Marketing, Public education, Writing
We welcome referrals from physicians, attorneys, clergy and other professionals. To make it convenient for them to refer others, we give them a few business cards or brochures about our practice, which they can pass on to people who might need our services. But what...
Oct 24, 2018 | Marketing, Office procedures
Twice in the past week I had the experience of "customer delight": 1. During one of my routine deposits at the drive-through window of my local bank, I found in the plastic cylinder, along with the usual copy of my deposit slip, a small gift. It was a miniature...
Sep 22, 2018 | Advertising, Marketing
In the field of marketing there's a saying that everyone's favorite radio station is WII-FM: "What's in it For Me?" "Me" refers to each person who receives your marketing or advertising message. People pay closer attention to what they read, hear or see, when the...
Sep 9, 2018 | Advertising, Marketing, Networking
If you want to increase referrals, you need to be visible in your community. Here's a brief summary of how potential clients and referral sources learn about you and your services, along with some tips to build your reputation. 1. Advertising Online directory...
Jul 28, 2018 | Marketing, Networking, Practice development
“80% of success is just showing up.” – Woody Allen To paraphrase Woody Allen, “80% of success in marketing is just showing up.” Is there research evidence for this figure? Probably not. But we know for sure that marketing is all about cultivating relationships with...
May 18, 2018 | Advertising, Business matters, Marketing, Networking
Are business cards still necessary? When people want to contact us, most will look us up online or check their electronic address book. It's true that business cards (and the Rolodexes to house them in) are no longer the best way to organize contact information....